How should boards assess agentic-commerce control?
Answer
Boards should assess whether management has visibility, ownership, intervention rights and economic measurement across the major forms of agentic-commerce control. Directors do not need to inspect individual integrations; they should know whether management can explain who controls product information, distribution, customers, economics and permissions.
Why this matters
Dependence becomes a governance problem when management cannot quantify it or has no practical response if conditions change.
What management should examine
- Visibility.
- Accountability.
- Economic materiality.
- Switching options.
- Concentration.
What good looks like
The board understands where the company is deliberately dependent and why management believes that dependency is economically justified.
Related questions and resources
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